I Am Furious (Yellow) -- at USCIS and its AAO

In my last post, I quoted Roxana Bacon, the former Chief Counsel of U.S. Citizenship and Immigration Services (USCIS), our nation's premier agency charged with determining eligibility for immigration benefits, who chided her erstwhile employer for "timidity" in failing to take legitimate administrative steps to reform America's broken immigration system.  While her point is correct, I am furious at USCIS, not just for timidity on immigration reform but also and especially for yellowed boldness and bureaucratic chutzpah.

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Don't get me wrong, the agency occasionally makes the right call, like its prompt assistance in offering extraordinary relief at times of natural disasters such as earthquakes in Japan and Haiti.  Another correct move is the announcement that USCIS will focus more resources on targeting "fake immigration attorneys."  In particular, the attack on individuals without law licenses who harm the vulnerable public and abuse trust by failing to understand or misusing the immigration laws is worthy and urgently needed. (Indeed, the Department of Labor should mount the same attack by eliminating from its PERM labor certification regulations the authority of unlicensed "agents" to represent employers and foreign citizens.) 

What enrages me with the USCIS, however, is its toleration, coddling and empowerment of adjudicative officers in its own agency who likewise (in most instances) lack admission to any state bar and are beholden to no canons of legal ethics.  These officers, in my experience and that of many lawyers, regularly abuse the vunerable public by failing to understand and -- whether wittingly or unschooledly -- misapplying one of the most complex bodies of federal law, the immigration laws. Needless to say, much of what makes life worth living is riding on a proper interpretation and application of these befuddling laws:    

Knowledge of [immigration] statutes, cases and agency regulations are required . . . to evaluate both the nature and the quantum of proof required in each type of case. The legal rights and privileges involved are some of the most basic to the individual: the right to travel, the right to obtain or retain residence in this country, the right to citizenship, and liability to criminal prosecution. [Source: Unauthorized Practice Of Law In Immigration Matters]

I am not as incensed by garden-variety sloth and ineptitude, like the ever-proliferating boilerplate Request for Additional Evidence, asking for the sun, the moon and the kitchen sink, released without customization to the facts of the case, but with inadvertent inclusion of the phrase: "[Insert name of petitioner here]."  No, I am enraged that a body within USCIS that purports to be a legal tribunal, the Administrative Appeals Office (AAO), would allow non-lawyers to render legal opinions that "draw . . . borders with pens that split lives like an ax." 

This license to opine and thereby destroy lives is no less outrageous than the Empire State's archaic Justice of the Peace system exposed by The New York Times, where roughly three-quarters of the "jurists" were found to have no bar association membersip.  The AAO reportedly employs lawyers and non-lawyers, according to comprehensive and worthy notes by Carlos Holguín of the Center for Human Rights & Constitutional Law (with [his bracketing]):

Although the AAO considers itself a tribunal, not all of its "jurists" are lawyers. [While, as was claimed during the [AAO] Listening Session, non-lawyer decision-makers can issue opinions as solidly as their attorney counterparts, persons not licensed as lawyers are not subject to discipline under the rules governing judges and lawyers.]

The other leading administrative tribunals that research and opine on the immigration laws, render decisions and designate some as binding precedents are the Immigration Judges and the Board of Immigration Appeals whose members must hold an LLB or JD degree and be duly licensed to practice law, as must all Administrative Law Judges according to the Office of Personnel Management.  The USCIS, however, apparently views itself immune from these requirements, since the posted job openings for positions requiring research into the immigration laws and the application of law to facts, such as Service Center Director, Overseas Adjudications Officer and Asylum Officer, do not require bar admission or legal education.  Indeed, USCIS gives legal education a comparatively low value, that of a GS-9, equivalent to one year of federal service.

What prompted this tirade against the USCIS and the AAO? I won't say. The rules of professional responsibility and my duty of confidence and trust owed to specific clients prevent me from outlining the particulars.  Suffice it to note that I am a jaundiced observer of AAO machinations (if you're curious, that's why I'm yellow).  Notwithstanding my canary complexion, and general desensitization to specious reasoning, I just received an AAO decision that -- were it placed in Olympic competition -- would win multiple gold medals for intellectual dishonesty, disregard of precedent decisions, "refudiation" of agency guidance and overall callousness of heart, while purporting to be sensitive and heartfelt.

My fury arises not only from this mean-spirited and legally ignorant decision (which if written by a lawyer would be an embarrassment to the profession) but from the legal structure which allows it to remain protected and virtually above reproach (save for a blogger's rant), namely, legislative restraints that have placed on courts a duty of fawning deference to agency rulings of law and discretionary decisions. 

As I seethe, I recall what the public has been told last year: USCIS is conducting a top to bottom review; a remarkable Transformation is imminent; and the agency will issue a proposed regulation to clarify the rules of practice before the AAO and lead to the designation of significantly more binding precedent decisions.  More recently, the Inspector General of Homeland Security has warned of threats from potentially rogue employees within USCIS, and suggested numerous fixes, including a proposal that adjudicators' approved decisions be reviewed by supervisory officers before formal release.  Whether or not the IG's proposal is adopted, I urge the Director of USCIS to arrange for internal attorney review of every draft decision, interpreting or applying law, written by any immigration officer not admitted to any established licensing bar.

Until then, I rage with an elevated (yellow) level of anger against the immigration machine and its (Un)Adjustment Bureau where non-lawyer "mystery men [and women] running an exceedingly specialized enterprise" participate in a sad governmental parody of yellow journalism that publishes "little or no legitimate well-researched" rulings.

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Comments (3)

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David - March 14, 2011 12:57 PM

While I share many of your frustrations and agree almost wholeheartedly with the above rant, I just wanted to drop in a quick reminder that there are many, many "non-lawyers" doing brilliant legal work on behalf of immigrants at community-based organizations throughout our communities.

Frank - March 29, 2011 12:18 PM

The truth is that a lot of immigration lawyers "beholden to the canons of legal ethics" do pretty poor work. Most lawyers like any other trade group want a high barrier to entry. The funny part about immigration law is that the hardest part of it is stupid things like trying to find out where to send an application because the government has 500 addresses set up and how to find out what happened to your case because the call agents are unhelpful.

But immigration lawyers aren't really lawyers. They are like administrative clerks or administrative assistants with a lot of experience in which forms to fill out, which boxes to check and where to mail the forms. They don't exercise "legal reasoning" unless you think knowing to fill in "employer will accept any suitable combination of education training and experience" on a labor certification is "deep thinking."

The biggest threat to immigration lawyers is not that hardly anyone who decides cases at USCIS is an attorney. It's the USCIS web site. Before the USCIS web site, some people went to immigration lawyers because it was hard to find the right form or instructions for when to use it. Now www.uscis.gov has all of the forms and all of the instructions. Most people with at least a high school education can figure out how to file most family and employment applications. It's just that easy.

Immigration lawyers try to use a lot of needless jargon and flowery language (and line numbered pleading paper) because they want to sound smart or be perceived by others as doing something that is very complicated. But the simple question to ask is that if immigration law is so complicated, why is the decision maker not a lawyer? And why is the appellate decision maker also not a lawyer? So you file an application with USCIS and it's denied and the person who denied it wasn't a lawyer and if you appeal to the AAU Angelo talks about, that decision maker isn't a lawyer. Angelo wants that person to be a lawyer probably partly because it will result in better and more consistent decisions. But I bet part of it is that it is embarrassing to practice law in an area where the person with authority over you (INS adjudicator) is not a lawyer and the person with authority over the person who has authority over you (AAU adjudicator) is not a lawyer. It makes it painfully obvious that what you're doing does not require a law degree so much as a high school diploma and a good intensive six months or a year of training.

The immigration court is the same thing. Although you actually have to be a lawyer to represent someone there, they don't really have many rules. The lawyers use pleading paper with line numbers to look smart and lawyer-like, but mostly it's pretty casual. Neither the lawyers nor the judge appear to know or enforce the rules of evidence. Instead the judge just says in response to vague objections, "Um, noted, I'm going to allow it , but that goes to weight." There just aren't hardly any rules.

A lot of companies prepare their H-1B and L-1 visas in the HR department where HR people with six months of training do just fine preparing and filing those petitions. Actually they do better than lawyers do sometimes because they actually read the USCIS and department of labor instructions. And if you go to most law firms, it's secretaries who prepare most of the applications and the lawyers just give them a quick look before sending them out. They are like form filling factories with a lawyer looking things over before they go out the door.

I don't mind immigration lawyers and immigration law, but it's just one of the least law-like practice areas. There are not a lot of other areas of legal practice where you have to try to convince the client that he shouldn't do it himself. People can represent themselves in lawsuits, but that's very different. Immigration law is sort of like having a law firm that represents people before the Department of Motor Vehicles or for parking or speeding tickets. You can get a lawyer to do that and there are rules and regulations for driver's license applications and to fight parking and speeding tickets, but the rules are easy enough where most people are not going to hire a lawyer.

I bet that as the USCIS makes it easier to file applications online and as the government makes their instructions easier and clearer that it's going to be very hard for immigration lawyers to justify their service to most companies and people. Immigration lawyers should probably lobby to make the law more complicated and to keep USCIS from putting clear instructions on its web site. That is more of a threat to immigration lawyers than non-lawyers practicing immigration law. After all, the decision maker who has more authority than the immigration lawyer isn't a lawyer and has only a high school diploma. And the person who has authority to hear an appeal from that decision also is not a lawyer.

It makes immigration lawyers who use line numbered paper and a lot of legalese like "thusly" and "heretofor" seem like morons who are so insecure with their work that they want to make it seem more complicated than it really is.

Angelo A. Paparelli - March 31, 2011 8:35 AM

Dear Frank:

Thank you for taking the time to write an extensive and thoughtful comment. I suppose if I agreed with you, I should look for another line of work. But I don't. Neither does the Congressional Research Service (CRS): http://www.ilw.com/immigrationdaily/news/2005,0824-crs.pdf

The CRS report offers this:

The statutory scheme defining and delimiting the rights of aliens is exceedingly
complex. Courts and commentators have stated that the Immigration and Nationality
Act resembles “King Mino’s labyrinth in ancient Crete,” and is “second only to the
Internal Revenue Code in complexity.” Chan v. Reno, 1997 U.S. Dist. LEXIS 3016,
*5 (S.D.N.Y. 1997) (citations omitted).


Nor does the Supreme Court agree with you. In Padilla v. Kentucky, a 7-2 decision, the majority determined that a defense lawyer's failure to advise his client of the immigration consequences of a guilty plea violates the Constitution's Sixth Amendment guarantee of the right to counsel in criminal cases. The majority understatedly confirms in its ruling: "Immigration law can be complex." (Slip opinion at 11.).

So the next time someone you love or a business in which you are engaged gets into immigration hot water, perhaps you should go to the wonderful website at www.uscis.gov, and figure out how to save the situation yourself.

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